When a dog approaches while you are delivering, what is the recommended action?

When a dog approaches while you are delivering, what is the recommended action?

• A. Call me
• B. Move to a safe location while keeping the dog in sight; use the packages as a barrier between you and the dog; call the customer to schedule an alternative delivery location; then report it using the delivery app
• C. Enter the house and hand over the package
• D. Run to the street and flag a passerby

Answer: (B)

When a dog approaches during delivery, safety comes first and the best action is to create space and control the situation. Move to a safe location where you can still see the dog, and use the packages as a barrier between you and the dog. This physical buffer reduces the chance of an abrupt bite or surprise encounter, giving you time to assess what to do next without escalating the risk. Next, contact the customer to arrange an alternate delivery location or time. This keeps the delivery moving forward in a secure way and avoids forcing you into a risky handoff while the dog is nearby. After that, report the incident in the delivery app so there’s a clear record of what happened and what steps were taken. Choosing this approach over the other options makes sense because it prioritizes your safety, protects the package, and follows proper procedure for dog encounters. Calling the recipient without ensuring you’re in a safe position doesn’t reduce risk; handing the package inside the house or running into the street to flag a passerby creates dangerous situations for you and others.

When a dog approaches during delivery, safety comes first and the best action is to create space and control the situation. Move to a safe location where you can still see the dog, and use the packages as a barrier between you and the dog. This physical buffer reduces the chance of an abrupt bite or surprise encounter, giving you time to assess what to do next without escalating the risk.

Next, contact the customer to arrange an alternate delivery location or time. This keeps the delivery moving forward in a secure way and avoids forcing you into a risky handoff while the dog is nearby. After that, report the incident in the delivery app so there’s a clear record of what happened and what steps were taken.

Choosing this approach over the other options makes sense because it prioritizes your safety, protects the package, and follows proper procedure for dog encounters. Calling the recipient without ensuring you’re in a safe position doesn’t reduce risk; handing the package inside the house or running into the street to flag a passerby creates dangerous situations for you and others.