Amazon Driver Training Practice Test

These questions are part of the practice quiz. Start practicing

• When addressing coachable behavior incidents, supervisors should primarily:
• Which action toward a customer would be considered unprofessional behavior?
• What is the number used to refer to a specific package called?
• What is the main purpose of reducing drivers walking in driver lanes inside the station?
• On a typical morning what is the first thing you do as a DA?
• Acceleration, braking, cornering, distractions, and speeding affect your... ?
• When a dog approaches while you are delivering, what is the recommended action?
• What do you need for Amazon lockers?
• What is REPS and Checks described as?
• Delivery associates on station property are not allowed to drive faster than how many mph?
• The ‘Safeway approach’ corresponds to which letter in the wave dispatch mnemonic?
• Which action is an example of proactive safety behavior by an associate?
• Stale green lights are best described as:
• Which item is last in the sequence to contact if you cannot complete a delivery?
• What is the maximum driving time Amazon drivers should work in a 14-hour period?
• How can you provide a positive customer experience?
• Which action best aligns with proper handling of a tier 1 infraction?
• What is the first thing you do if a dog is loose at the delivery location?
• The seven-second following rule applies to speeds under what limit?
• If you're on the road and it is closed due to flooding using the three C's for troubleshooting who do you call and what order?
• The safe walking distance is described using which unit of measure?
• The Level Three DOT inspection focuses on which items?
• Before lifting a bag, which steps are recommended?
• Which action is a direct part of REPS that helps reduce hazards?
• What action should be taken with undelivered packages at the end of your route?
• Which location in the app houses the option to contact the customer?
• What is the primary purpose of REPS and Checks?
• If a driver aid is a word instead of a number, where could it be delivered in the sequence?
• If you are unable to complete the delivery, in what order should you contact people?
• Whenever a package is undeliverable, the package label must be marked after swiping to finish. use the...method
• Where are FICO scores displayed?
• Which term describes incidents that can be addressed through coaching rather than formal discipline?
• What is the stated purpose of DVIC?
• All of these are things you should avoid for proper station safety etiquette. Which items are listed?
• Who can be a potential helper during a rescue route?
• For not Amazon lockers you will need to...
• Eye-Lead time is used to help a driver do what?
• In the REPS mnemonic, what does the letter P stand for?
• When moving an empty cart, where should you stand for best visibility?
• Which term describes errors in work that should be corrected through process improvements?
• The DOT physical exam is part of which elements?
• What does DIRT stand for in the context of handling undeliverable packages? D stands for Date and I stands for Initials.
• If a delivery point appears to be more than seven van lengths away, what is recommended?
• What should an associate do upon noticing unprofessional conduct by a coworker?
• After loading your vehicle, who gives the all clear and signals everyone to leave?
• What should you do with undelivered packages?
• Which describes how the vehicle inspection is performed?
• Which item is NOT typically inspected during a Level Two DOT inspection?
• What can inspections do for you?
• Which step in the wave dispatch sequence means ‘Match the address’?
• What is the DOT weight threshold that triggers regulation based on GVWR?
• What is the most important thing safe driving can do for you?
• When stopped in traffic, how much space should you leave in front of your vehicle?
• Which of the following is the correct expansion for the acronym DA?
• How do you make sure you're at the correct address?
• Which behavior is most indicative of a coachable behavior incident?
• Which behavior would most likely be classified as a tier 1 infraction for Amazon associates?
• DVIR stands for which report?
• DVIC inspections are performed before and after all trips.
• Histories of crash involvement are labeled as what?
• How long should you wait at an intersection after the vehicle ahead starts moving?
• The safe backing distance is roughly the length of:
• What is the safety goal when approaching potential blind spots?
• Why do we conduct a wave dispatch?
• If you encounter a dog and need to propose an alternative delivery location, what should you do?
• Why is being a safe driver important?
• Which step means ‘Look at the instructions’?
• Which statement best describes the use of the Amazon locker system for deliveries?
• What should you do with undeliverable packages at the end of the route?
• The safe backing distance is defined as the length of how many delivery vehicles?
• In the REPS mnemonic, what does the letter E stand for?
• Which PPE item should you have before entering the station?
• DVCR stands for which report?
• How should a single minor policy violation typically be addressed?
• In the wave dispatch context, ‘DSP’ stands for?
• The REPS acronym is used to promote which overall goal?
• Why is it important to push a dolly instead of pulling it?
• In the wave dispatch process, ‘DA’ stands for?
• Which statement summarizes proper handling and safety guidelines?
• Which statement about scanning barcodes is correct?
• What is the term Eye-Lead time best described as?
• Which factor contributes to the blind spots on Amazon vehicles compared to traditional vehicles?
• What color are Amazon hubs?
• Which statement best describes the primary purpose of roadside inspections?
• After a driver completes their route, what should they do?
• The I in DIRT stands for
• Which entity should you contact first if you cannot complete a delivery?
• Which driver aid numbers are delivered first?
• For the Armada vehicle, which daily report must be completed?
• Which action is required when parking on a flat road?
• What is the maximum driving hours in a 7-day period?
• Which statement about Level Two inspections is true?
• What is the purpose of checking in with the DSP at the end of the route?
• The whole team leaves the station to reduce incidence by ensuring fewer drivers are walking in the driveways. How should they leave?
• Which description best defines a tier 1 infraction?
• When using a cart, should you push or pull, and under what condition?
• What is the maximum work time Amazon drivers should work in a 14-hour period?
• In the REPS mnemonic, what does the letter R stand for?
• For eye lead time to eliminate distractions using REPS and Checks, how long is recommended?
• How many hours can be worked in a 14-hour period?
• If a bag weighs more than 50 pounds, what should you do?
• What does DSP stand for in this context?
• When there are customer notes, what is the recommended sequence of actions?
• Are DOT drivers required to have a DOT physical exam as part of the program?
• Which statement best describes REPS and Checks?
• Level Two DOT inspection is described as a walk-around inspection that does not require getting under the vehicle.
• Oversized packages are sorted by which attribute to reflect the delivery order?
• Which of the following can provide you with support while troubleshooting delivery situations?
• What practice helps keep the weight of the dolly in your power zone?
• Which vehicles are regulated by the US Department of Transportation (DOT) based on weight?
• When parking on a hill or incline secure your vehicle's wheels in the direction of the
• What should you do if you don't have an access code?
• Why is it important to load your vehicle correctly?
• What are 'we missed you' cards used for?
• Which item is not part of the SMILE sequence?
• Which step is represented by the letter E in the SMILE sequence?
• Areas of high traffic or movement by associates are known as?
• Which scenario best illustrates a coachable behavior incident rather than a formal infraction?
• In the REPS mnemonic, what does the letter S stand for?
• In the three C's for troubleshooting flooding, what is the correct contact order?
• Which statement correctly describes the reporting requirements for Armada vehicles and step vans?
• Non-compliance with HOS regulation, including log books, is described as what?
• What is the main purpose of checking mirrors every 5-8 seconds?
• Before you enter station, what do you need to have?
• Which end of the driver aid number sequence is delivered earlier?
• Who completes a vehicle inspection?
• What tool is used to perform the vehicle inspection?
• Before loading your vehicle what must be done first?
• According to FMCSA, 70% of rollover accidents involve driver error due to which factors?
• An out-of-service order issued after a roadside inspection means what?
• What can REPS and Checks do for you?
• Which statement about DOT physical exams is correct?
• Why do Amazon delivery vehicles have different blind spots than traditional vehicles?
• Are DOT physical exams required for delivery associates?
• What term describes the moment you decide to begin braking to stop for a light?
• Which numbers represent the blind spots on Amazon vehicles?
• The DVIC inspection is commonly known as which level of DOT inspection?
• If a Department of Transportation roadside inspection fails, the driver may have an out-of-service order, which means they cannot operate the vehicle again until the violation is fixed.
• What is the four-digit number or short word that reflects the order of deliveries on the route called?
• The D in DIRT stands for
• You must use me... even when on a flat road. What should you use?
• What is the term for the distance measured in seconds that a driver's eyes look ahead of their vehicle?
• In the DIRT acronym, what does the letter T stand for?
• When you walk into the station at the end of your route, what should you do?
• Why are vehicle inspections important?
• What is the role of the Yard Marshal in the wave dispatch process?
• What is the top mistake delivery associates make when driving an Amazon vehicle for the first time?
• Which actions should be avoided for proper station safety etiquette?
• What is the primary difference between Level One and Level Two DOT inspections?
• What color are Amazon lockers?
• What should you do before you lift a bag full of packages?
• What is a stale green light?
• How often should you check your mirrors to maintain awareness?
• If a delivery spot is marked with a blue dot, what can you do?
• What do the numbers or letters on the route indicate?
• The five steps of the wave dispatch sequence form which acronym?
• In the DIRT acronym, what does the letter R stand for?
• Unprofessional behavior can create which of the following outcomes in the workplace?
• Unprofessional behavior generally undermines which aspects of the workplace?
• Approximately how many blind-spot incidents occur in the United States each year?
• The safe walking distance from the vehicle to a delivery point is approximately:
• Which option is NOT part of the REPS mnemonic?
• Where do you scan the package when delivering to the customer?
• Does a vehicle center of gravity change when the vehicle is full or empty?
• For a step van or box truck, which daily report must be completed?
• What does TBA stand for in this context?
• What is a rescue route?
• Which scenario is most clearly an unprofessional behavior that violates policies?
• Which statement describes the pre-route verification step for all deliveries?
• How often are FICO scores tracked in this system?
• Which step means ‘Identify a safe location’?
• Which action is NOT recommended when a dog approaches during delivery?
• In a rescue route, who may assist to complete the delivery?